Welcome to the Privacy Policy of Café Mundi. This policy outlines how we gather, utilize, safeguard, and reveal your Personal Information when you visit or make purchases from our website, www.cafemundi.de (referred to as the “Site” or “we”).

Collection of Personal Information

Upon visiting the Site, we collect specific information about your device, interactions with the Site, and the information required for processing your purchases. If you seek customer support, we might also collect additional details. In this Privacy Policy, we term any data that can uniquely identify an individual as “Personal Information”. Refer to the list below for more about what Personal Information we collect and the reasons behind it.

Device Information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and Site interactions. Collection purpose: accurate Site loading, analytics for optimizing our Site usage. Collection source: Automatically gathered using cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: Shared with our processor WooCommerce.

Order Information

Examples of Personal Information collected: name, billing and shipping addresses, payment information (including credit card numbers, Maestro card, American Express, Shop Pay, Apple Pay, Google Pay, Sofort, Klara, eps-Überweisung, iDeal, Bancontact), email address, and phone number. Collection purpose: providing products/services, fulfilling contracts, processing payments, shipping, sending invoices/confirmations, communication, fraud screening, tailored information/advertising based on your preferences. Collection source: Provided by you. Disclosure for business purposes: Shared with our processor WooCommerce.

Customer Support Information

Examples of Personal Information collected: name, billing and shipping addresses, payment information (including credit card numbers, Maestro card, American Express, Shop Pay, Apple Pay, Google Pay, Sofort, Klara, eps-Überweisung, iDeal, Bancontact), email address, and phone number. Collection purpose: offering customer support. Collection source: Provided by you.

Sharing Personal Information

We share Personal Information with service providers to aid us in offering services and fulfilling contracts. For instance:

• Our online store is powered by WooCommerce. Learn more about how WooCommerce uses Personal Information here: https://woocommerce.com/gdpr/ 
• We may share Personal Information to comply with laws/regulations, respond to lawful information requests, or protect our rights.

Behavioral Advertising

As mentioned earlier, we use Personal Information to offer targeted ads or marketing communications that might interest you. For instance:

• Google Analytics aids us in understanding Site usage. Learn more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more on targeted advertising, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising via:

• Facebook – https://www.facebook.com/settings/?tab=ads
• Google – https://www.google.com/settings/ads/anonymous

Further opt-out options are available through the Digital Advertising Alliance’s portal: http://optout.aboutads.info/.

Use of Personal Information

We utilize your Personal Information for our services, including product offerings, payment processing, order fulfillment, updates on new products/services/offers.

Lawful Basis

In compliance with GDPR, if you reside in the European Economic Area (EEA), we process your data based on these lawful bases:

• Your consent
• Contract performance
• Legal obligations
• Protection of vital interests

Data Retention

When you place an order on the Site, we retain your Personal Information unless you request its erasure. For more on your right of erasure, refer to the ‘Your Rights’ section below.

Automatic Decision-making

If you’re an EEA resident, you have the right to object to automated decision-making that affects you significantly. We do not engage in fully automated decision-making with legal consequences using customer data. Our processor WooCommerce employs limited automated decision-making to prevent fraud without legal impact on you.

Your Rights

GDPR grants EEA residents rights regarding their Personal Information. To exercise these rights or for inquiries, contact us using the information below. Your data will be processed in Ireland and transferred outside Europe for storage/processing. For more on GDPR-compliant data transfers, refer to WooCommerce GDPR Whitepaper: https://woocommerce.com/gdpr/

Cookies

Cookies enhance your browsing by remembering actions/preferences. We employ various cookies:

• Necessary Cookies for Store Functionality
• Reporting and Analytics Cookies
  
  

The length of time a cookie remains depends on whether it’s “persistent” or “session”. You can manage cookies through your browser’s settings. Note, blocking cookies can affect user experience and site accessibility.

Do Not Track

As responses to “Do Not Track” signals vary, we don’t alter our practices upon detecting such signals from your browser.

Changes

We might update this Privacy Policy to reflect practice changes, operational/legitimate needs.

Contact

For privacy inquiries, questions, or complaints, contact us at info@cafemundi.de.